|
Forget
your toll free dial in number?
|
| Just call
Customer Service at (800) 605-9277. Or, you may email
us at support@teleconferencingcenter.com.
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|
| Forget
your Conference Code or Leader PIN? |
|
Call Customer
Service at (800) 605-9277. Or, you may email us at
support@teleconferencingcenter.com.
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|
| How
do I change my Conference Code or Leader/Web PIN? |
|
Contact
customer service by calling (800) 605-9277 or by email
at support@teleconferencingcenter.com.
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|
| How
can I view/edit my scheduled conferences? |
|
Click
on the "Manage Your Account"
section. You will not be asked to re-enter your security information
if you have already done so. Then, click on "View
and Edit Your Scheduled Conferences." You
will be presented with all your scheduled conferences and
the choice to schedule a new conference. Click on the calendar
next to your scheduled conference to view or edit the conference.
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|
| How
do I change my Leader Profile? |
|
Click
on the "Manage Your Account"
section. (You will not be asked to re-enter your security
information if you have already done so.) Then, click on "Edit
Leader Profile." You will be presented with your
Leader profile. Once you've made your changes, click the "Save"
button at the bottom of the page.
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|
| How
do I change my monthly port subscription? |
|
Click on the "Manage Your Account" section. (You will
not be asked to re-enter your security information if you
have already done so.) Click on "Edit Leader Profile."
Towards the bottom of that section, there is an area listing
"Monthly Port Subscription Package." Please click on
the Port Subscription Package of your choice, and click on
the "Save" button at the bottom of the page.
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|
| How
do I change my default conference options? |
|
Click
on the "Manage Your Account" section. (You will not
be asked to re-enter your security information if you have
already done so.) Then, click on "Edit Default Conference
Options." You will be presented with a menu of conference
options with explanations. You'll see that you can easily
edit your information by clicking on any of the selections.
When you're finished making your changes, click the "Save
Changes" button at the bottom of the page.
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|
| How
do I edit my phone book? |
|
Click
on the "Manage Your Account"
section. (You will not be asked to re-enter your security
information if you have already done so.) Then, click on "Edit
Phone Book." You will be presented with your personal
phone book. You will be given step by step instructions on
how to add contacts, add lists and upload contacts. You can
also customize your contact and select which information you
would like to see at all times on your Screen.
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|
| How
do I view my uploaded presentations? |
|
Click
on the "Manage Your Account"
section. (You will not be asked to re-enter your security
information if you have already done so.) Then, click on "Manage
Your Presentations." You will see a list of your
uploaded presentations, you can upload a new presentation
and delete selected presentations.
To upload
a presentation:
- Click
on "Upload a new Presentation"
button.
- Enter
File Description (name of file).
- Click
the "Browse"
button to find the PowerPoint file you want to upload and
click the "Upload" button.
- After
the upload is completed, your presentation file will appear
in the Presentation List.
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|
| How
do I view/edit all my archived conferences? |
|
Yes. Click
on the "Manage Your Account" section. (You will not
be asked to re-enter your security information if you have
already done so.) Then, click on "View Completed Conferences."
You'll be presented with your Leader profile. please make
the necessary changes and click the 'Save' button at the bottom
of the page.
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|
